Before You Franchise: Read This First
If you’re exploring restaurant franchise opportunities and wondering what makes a successful franchisee, you’re in the right place.
At The Point Pub & Grill, we’ve built a franchise system that reflects everything we believe in: hospitality with heart, community connection, and operational excellence. While our support, systems, and training are designed to give franchisees every advantage, long-term success isn’t just about what we provide. It’s about the people we partner with.
Franchising is a relationship. And like any good relationship, it requires trust, shared values, and the willingness to show up every day. We’re looking for people who want to lead, grow, and make an impact. People who reflect our core values of open and forthright communication, trustworthiness and trust, a sense of humor and goodwill, and perpetual growth.
So, what does it take to thrive as a franchisee with The Point? Here are the five key franchisee traits we look for in our ideal partners, and what we believe makes a successful franchisee.
1. Community-Driven Mindset
We don’t just open restaurants. We build gathering places for our communities. The Point thrives in neighborhoods where people know each other by name, and where staff and guests are part of the same community. The most successful franchisees embrace this philosophy fully.
Whether it’s sponsoring a local sports team, hosting a fundraising night, or simply knowing your regulars’ favorite order, we believe that business and community go hand-in-hand. Our franchise partners who engage locally and give back consistently see stronger brand loyalty and sustained growth.
Ask yourself: Are you someone who values relationships?
2. Strong Leadership & People Skills
Running a restaurant is ultimately about leading people, your team, your guests, and your local partnerships. While restaurant experience is helpful, it’s not required. What matters most is your ability to manage a team, uphold high standards, lead with integrity, and follow through with a commitment to excellence.
At The Point, we often say: “Business is a full-contact sport,” and this belief is central to every successful franchisee.
That means being hands-on, rolling up your sleeves, and taking ownership. It means coaching your team through tough moments, solving problems on the fly, and celebrating wins together. You’ll need to bring energy, resilience, and a desire to build something great—with people at the core of it.
3. Financial Responsibility & Commitment
There’s a growing trend of people seeking businesses that are low-cost, low-effort, and high-reward. The truth? That kind of opportunity doesn’t exist, at least not sustainably. Owning a franchise is a serious investment, not just financially but personally.
Our most successful franchisees are those who understand that profits follow performance. They manage budgets wisely, stay accountable to key metrics, and reinvest smartly into their team and operations. If you’re financially prepared and ready to commit to a long-term plan, we’re ready to invest in you, too.
4. Operational Excellence & Coachability
We’ve spent years developing systems that simplify operations and position our franchisees for success. From inventory management and staff training to marketing and guest experience. But these systems only work if they’re followed.
The most successful franchisees are those who embrace structure, are open to feedback, and have a desire to improve. Our team provides extensive training, ongoing field support, marketing resources, and operational tools. It’s just about everything you need to succeed. But at the end of the day, it’s your willingness to show up and put those tools to work that makes the difference.
5. Growth-Oriented Thinking
We’re looking for partners, not just operators. People who don’t just want to open one location and stop there, but who think about what’s next, whether that’s scaling into multi-unit ownership, mentoring new franchisees, or becoming a local leader in their market.
Growth can also mean expanding your impact: improving team retention, elevating guest experiences, or becoming a cornerstone in your neighborhood. At The Point, we’re happiest when the people around us are growing smarter, stronger, and more connected.
Think You’re a Fit?
If you read this and see yourself in these successful franchisee traits, or if you know someone who does, we’d love to hear from you. We’re building something special at The Point Pub & Grill, and we’re looking for the right people to build it with.
Start the conversation here, explore our Franchise Opportunity page, or Check Out Our Locations to learn more about investment details, training, support, and available markets.
Let’s grow together, one neighborhood at a time.
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