The ONE Thing That Separates Great Franchise Owners from the Rest

If you’ve ever owned or managed a business, or are considering becoming a franchisee, you already know what burnout feels like.

Endless task lists. Staff issues. Marketing ideas that never get implemented. A constant stream of decisions, problems, and fires to put out. You’re busy. You’re working hard. But you’re not getting ahead.

In their bestselling book, The ONE Thing, authors Gary Keller and Jay Papasan offer a powerful reframe:

It’s a simple question. But when applied with discipline, it can transform how you operate, and how successful you become.

At The Point Pub & Grill, this principle is baked into how we operate and how we support our franchisees. We don’t just give you a model, we help you cut through the noise, focus on what matters, and execute with clarity.

Because in franchising, just like in life, focus creates freedom.

The Problem: Most Operators Are Stretched Too Thin

Franchisees wear a lot of hats. General manager, trainer, scheduler, social media coordinator, repair technician, the list goes on. The result? You’re always busy, but rarely effective.

That’s the danger of multitasking. It creates the illusion of progress while slowly draining your energy and scattering your focus. According to The ONE Thing, multitasking is a myth: humans aren’t wired to juggle priorities effectively. We lose time, accuracy, and energy when we constantly switch tasks.

This is especially dangerous in franchising. Why?

Because franchising gives you systems, but it’s still up to you to execute. And without clear priorities, even the best systems get underutilized.

So What’s the ONE Thing for Franchise Owners?

After working with dozens of franchisees and operating multiple successful restaurants ourselves, we’ve found that the “one thing” that makes everything else easier is this:

Build and lead a strong team.

Everything flows from that. When you focus on hiring well, training intentionally, and empowering your people, you unlock leverage. Instead of being the person who does everything, you become the leader who makes everything possible.

A strong team means:

You’re not stuck on the line during dinner rush.
You can focus on financials, marketing, and long-term growth.
Your guests have a consistent experience, no matter who’s on shift.
You can open a second location without losing your mind.

The biggest wins in franchising don’t come from heroic effort. They come from delegation, leadership, and focus, starting with people.

How The Point Helps You Focus on What Matters

The best part? You don’t have to figure this out alone.

At The Point, we coach franchisees to consistently identify their highest-impact work, and eliminate the distractions that get in the way. That’s not just philosophy. It’s baked into our tools, support systems, and operational rhythm.

Here’s how we help you apply the ONE Thing principle:

Time-Blocking Systems: We can help you design your week around the key activities that move the needle, like leadership meetings, staff development, and operational reviews.
People-Focused Playbooks: Our systems prioritize building a team that doesn’t just show up, but takes ownership. From recruiting to training, we guide you every step of the way.
Weekly Support Check-Ins: Our franchise support team connects with you regularly to help realign priorities, troubleshoot problems, and keep you focused.
Operational Templates & Scorecards: We don’t overwhelm you with paperwork, we provide simple, repeatable tools that track the few metrics that matter most.

Our model is designed not just to be efficient, but to help you stay focused on the ONE thing that drives long-term success.

The Opportunity Cost of Distraction

Every hour spent chasing minor tasks is an hour not spent building the foundation for growth.

If you find yourself:

Constantly firefighting
Struggling to delegate
Unsure what deserves your attention
Doing a lot, but gaining little momentum

Then it’s time to ask the question The ONE Thing centers around:

If your answer is: “Build my team,” then let’s do that, together.

Franchise Success Isn’t About Doing Everything. It’s About Doing the Right Thing

At The Point Pub & Grill, we don’t want our franchisees buried in the weeds. We want you leading from the front, building teams, creating culture, and making smart business decisions. That’s why everything in our system is designed to free you up, from tech tools and training to field coaching and marketing guidance.

If you focus on the right things, and we help you protect that focus, you’ll have the foundation for a profitable, sustainable, and scalable business.

Ready to Focus on What Matters Most?

If you’re ready to stop chasing distractions and start building a business with clarity and purpose, we’d love to talk.

🔗 Visit lovemypoint.com/franchise to learn more
📩 Or contact us here to start the conversation

Let’s build something great, together.